Privacy Policy

Effective Date: 6-25-26
The Shout! House respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit www.theshouthouse.com, contact us, make a reservation inquiry, submit an event or VIP package request, sign up for emails, or interact with our website.

Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, email address, phone number, company name, event details, reservation details, birthday or celebration information, and any other information you choose to submit through our website forms, email, phone, or other direct contact.

We may also collect certain information automatically when you visit our website, including your IP address, browser type, device information, pages visited, referring website, approximate location, and interactions with our website. This information may be collected through cookies, pixels, analytics tools, and similar technologies.

How We Use Information

We may use the information we collect to:

Respond to your inquiries or requests
Process reservations, VIP package requests, event inquiries, or private party requests
Provide customer service
Send marketing emails, promotions, event updates, or special offers
Improve our website, advertising, and guest experience
Measure website traffic, ad performance, and form submissions
Protect the security and proper operation of our website
Comply with applicable laws and business obligations

Sharing of Information

We do not sell your personal information for money. We may share information with trusted service providers and business partners who help us operate our website, manage reservations, process event inquiries, send emails, provide analytics, run advertising, or respond to your requests.

These service providers may include website hosting providers, analytics providers, advertising platforms, email marketing providers, reservation platforms, event management platforms, and other vendors necessary to operate our business.

We may also disclose information if required by law, to protect our legal rights, to prevent fraud or misuse of our website, or as part of a business transfer or ownership change.

Email Marketing

If you provide your email address, we may contact you about specials, events, promotions, services, or updates. You may opt out of marketing emails at any time by using the unsubscribe link in our emails or by contacting us directly.

Your Choices and Rights

Depending on where you live, you may have the right to request access to the personal information we have about you, request that we correct or delete your information, opt out of certain uses of your information, or ask questions about how your information is used.

To make a privacy request, please contact us through the Contact page on our website or by using the contact information listed on the website.

We will not discriminate against you for exercising your privacy rights.

Data Security

We take reasonable precautions to protect personal information submitted through our website. However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

Only employees, contractors, or service providers who need the information to perform business-related functions are authorized to access personal information.

Third-Party Websites

Our website may contain links to third-party websites, reservation platforms, ticketing platforms, social media pages, or other services. We are not responsible for the privacy practices or content of those third-party websites.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or believe we are not following it, please contact us through the Contact page on https://theshouthouse.com/contact/.

Cookies, Analytics, and Advertising

Our website may use cookies and similar technologies to help the site function, understand how visitors use the site, improve marketing, and measure advertising performance.

We may use third-party tools such as Google Analytics, Google Tag Manager, Google Ads, Meta/Facebook advertising tools, email marketing platforms, reservation platforms, and event inquiry platforms. These third parties may collect information about your visit and interactions with our website in accordance with their own privacy policies.

You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Some parts of the website may not function properly if cookies are disabled.